Call our Customer Service team on
(07) 5530 2710
or Email us at
Internet Puppy scams
We are aware
that our logo and name (along with those of other companies) have been
used in a puppy delivery scam. People are being asked for money for the
transport of dogs as well as vaccination costs etc prior to the delivery
of dogs they have been promised over the internet. How do you tell the
real thing?
Local Transport Pricing
Local transport pricing is generally calculated based on the time it will take to do the individual job, including return to base. Our local prices will usually cover one or two animals to the same destination, further animals, or additional services may incur additional charges. The pricing is quite different to our interstate pricing due to the fact that each booking is usually handled individually rather than the cost being spread over multiple bookings as is the case with our interstate services.
You will need to contact us for individual prices or regular requirements however the following are common examples of our local prices.
Gold Coast to Gold Coast from $70
Gold Coast to/from Brisbane from $140
Gold Coast & Brisbane to Gatton or Lockyer Valley from $145
Gold Coast & Brisbane to/from Toowoomba from $220
Interstate Transport Pricing
Our interstate prices are based on a set price list which takes into account the number and size of animals and the distance they are to be moved. Each of our runs covers a number of days and on each run we will move numerous pets along with your own.
Generally you will be charged per animal but each additional animal will be charged at a lesser rate. Bookings for 5 or more animals, litters of pups or other unusual requests will be treated individually.
Our prices include GST, Dog or Cat food, regular comfort stops for your pets and pick up from and drop off to a central location in most towns. In larger cities we may have several meeting points.
Our prices do not include pick up or drop off to a residence. such services are possible in many instances at an additional cost however this is discouraged simply because it can add significantly to the hours each day that our drivers and all the pets in our care are on the road.
Our vans commonly cover 1000km or more per day and it is necessary for us to be moving multiple animals at a time to cover the cost of wages, fuel etc. In many ways we operate similarly to a long distance bus service.
Discounts
Standard discounts apply for the transport of multiple animals to and
from the same locations or if a pet is booked on a return trip.
Additionally there are discounts in the event two or more pups from the
same litter will be sharing a cage. These
discounts will automatically be deducted from your quote at the time of
booking.
To encourage
people to choose a new pet from a recognised animal welfare organisation
we also provide a 15% discount for the transport of rescued pets from
the RSCPA, Animal welfare league and other recognised rescue
organisations. This discount does not apply to pets being returned to
their original breeder due to unsuitability.
Regular
clients and Breeders who encourage their clients to use our services may
receive a discount of 10%.
Animals booked for a return trip, such as bitches going to a service or
pets going on short holidays will receive a 10% discount provided the
return trip is booked at the same time. Timing of the
return trip can be adjusted if the situation changes.
Extra charges
A Minimum
charge applies to all bookings, this varies from depending upon the size
of the animal.
Extra
charges will apply for pick up or drop off at any location other than
our standard meeting points, requiring extra travel from our usual
routes. (no extra charges apply for drop off along our routes between
towns such as in rural or regional areas) These charges are based on a
rate of $90 per hour with a minimum charge of $30.00 for ¼ hour and are
calculated to cover the additional travel time as well as the expected
time spent at the residence. We will not normally charge for collection
from or delivery to a pet related establishment such as Kennels and
RSPCA centres provided they are within a reasonable distance from our
normal routes.
Any pets
booked to travel on a route other than our shortest available route from
pick up to drop off may incur a charge of $40 extra per additional
nights travel.
Last
minute or Urgent after hours bookings may incur an additional charge of
$25. Our runs are often fully booked a number of days prior to the start
of the trip and where possible bookings should be made at least one week
prior to the moving date.
Any additional costs incurred such as vet fees or boarding fees will be passed on as per our terms and conditions of trade.