Call our Customer Service team on
(07) 5530 2710
or Email us at
Internet Puppy scams
We are aware
that our logo and name (along with those of other companies) have been
used in a puppy delivery scam. People are being asked for money for the
transport of dogs as well as vaccination costs etc prior to the delivery
of dogs they have been promised over the internet. How do you tell the
real thing?
We have a number of convenient options to make it simple for you to pay for your pet transport fees. The primary payment methods accepted are credit card, direct bank transfer or cash when your pet is collected. (cheques will not be accepted)
The available options will be discussed with you when your booking is confirmed and if necessary an email or SMS will be sent to you with any details you may need to complete a Credit card or bank transfer payment. For your convenience those details are also shown below.
Credit Card Payments
Credit card payments will require you to make the payment online using PayPal.
Payment via paypal is more secure for you because it does not require us to collect or record any personal or credit card details on your behalf. Additionally you will receive confirmation by email of the payment details.
Paypal credit card payments do not require you to have a paypal account and there are no additional fees charged.
If you do have a paypal account you may also use this option to pay by bank transfer or using your paypal balance if you wish.
Direct bank Transfer Payments
To pay directly from your cheque or savings account log onto your internet banking site and make your payment to the following account.
Bank:
Commonwealth Bank
Acc Name: Dogmovers
BSB No:
064
489
A/C No: 100 725 94
Please note that Bank
transfers can take up to 48 hours from your bank to ours and the payment
must be able to be checked by us online prior to us picking up your pet.
If the timeframe is too short we recommend simply paying cash to the
driver when the pet is collected to save any confusion.
Cash deposits at a Bank Branch
In some instances it may be necessary for cash to be deposited directly to the bank. This happens often when the person paying is a third party (neither dropping off or collecting the pet from us) or does not have access to internet banking or a credit card. In this case the funds can be deposited directly to our Commonwealth bank account. The details are as follows.
Bank: Commonwealth
Acc Name: Dogmovers
BSB No:
064 489
A/C No:
100 725 94
Please ensure your payment is in our account before the
collection date.
Please use your surname as a reference to enable us to correctly record
your payment against your invoice
Please contact us by email or phone if you have any problems with the above or require any further information.
Email: Info@dogmovers.com.au
Phone: (07) 5530 2710