Booking & Pricing

Contact Details

We can be contacted by phone or email for a quote or to confirm a booking as follows...

Office hours:                       8.00am to 4.30pm Monday - Friday

Office Phone Number:       (07) 5530 2710 Bookings & General enquiries

If you get the answer phone during office hours it is usually because we are already on a call. Outside these hours we are often busy with the family so please leave a message and we will get back to you as soon as possible.

Email:                                  info@dogmovers.com.au

Other Numbers:

General business Mobile:  (0418) 775 456 For Urgent Bookings enquiries

Fax:                                      (07) 5525 2999

Details Required

Generally we will need the following details to give you an accurate quote....

Type and number of Animal/s

Weight or Age of Animal/s

Town or suburb to collect from

Town or Suburb to deliver to

 How soon you want to send them

Any special needs or conditions you may have.

Pricing

Our prices are based on a standard price list which takes into account the number and size of animals and the distance they are to be moved. Each of our runs covers a number of days and on each run we will move numerous pets along with your own. Our vans commonly cover 1000km or more per day and it is necessary for us to be moving multiple animals at a time to cover the cost of wages, fuel etc. As such we operate similarly to a long distance bus service.

Our prices include GST,  Dog or Cat food, regular comfort stops for your pets and pick up from / drop off to a central location in most towns. In larger cities we may have several meeting points.

Our prices do not include pick up or drop off to a residence. such services are possible in many instances at an additional cost however this is discouraged simply because it can add significantly to the hours each day that our drivers and all the pets in our care are on the road.

Sizes

Our prices do vary based on the size of your pets. It is important that we have the true weight of your dog in order to ensure that an appropriate sized cage is available for its comfort. We reserve the right to refuse to collect any dog that has been booked incorrectly or to require additional payment if the dog is significantly larger than was booked.

The standard sizes are as follows:

1)    Puppies up to 10 weeks of age and cats

2)    Small dogs over 10 weeks but under 15kg in weight.

3)    Medium dogs from 15 - 39kg

4)    Large dogs from 40 - 59kg

5)    Xtra Large dogs from 60kg up.

Discounts

Standard discounts apply for the transport of multiple animals to and from the same locations or if a pet is booked on a return trip. These discounts will automatically be deducted from your quote.

To encourage people to choose a new pet from a recognised animal welfare organisation we also provide discounts for the transport of rescued pets from the RSCPA, animal welfare league and other recognised rescue organisations.

Extra charges

Extra charges will apply for pick up or drop off at any location other than our standard points that requires extra travel from our usual routes. (no extra charges apply for drop off along our routes between towns such as in rural or regional areas) These charges are based on a rate of $90 per hour with a minimum charge of $45.00 and are calculated to cover the additional travel time as well as the expected time spent at the residence.

Any pets booked to travel on a route other than our shortest available route from pick up to drop off may incur a charge of $20 extra per additional nights travel.

Any additional costs incurred such as vet fees or boarding fees will be passed on as per our terms and conditions of trade.